Legal
Privacy Policy
Last updated
Draft for review
This text has not yet been reviewed and approved. Please do not rely on it. Ask us directly about anything it covers and we will answer.
This policy explains what personal information StandingLawyers collects through this website, why we collect it, and what we do with it. It covers this website only. Information you share with us in the course of a professional engagement is governed by our duties of confidentiality to clients, which are broader than this policy.
Information we collect
- Information you give us. When you submit the contact form we collect your name, email address, telephone number if you provide one, the service you selected, and the content of your message.
- Usage information. We record page views on this site, including the page visited, the referring page, general device type, and an approximate country derived from your network request. This is recorded against a rotating, anonymised session identifier and is not linked to your identity.
- Analytics cookies. If you consent, Google Analytics sets cookies to help us understand aggregate site usage. If you decline, these are not set.
Why we use it
- To respond to your enquiry and, if you engage us, to carry out that work.
- To keep records of enquiries received.
- To understand in aggregate how the site is used so we can improve it.
- To meet legal, regulatory and professional obligations.
Who we share it with
We do not sell personal information and we do not share it for advertising. We use a small number of service providers who process information on our behalf, and we name them so you can see where your enquiry goes:
- Google Cloud and Firebase host this website and store enquiries.
- Resend delivers the notification to us and the acknowledgement to you. Your name, email address and message pass through it.
- Google Maps receives your IP address and browser details if, and only if, you choose to load the map on our contact page. It does not load until you ask it to.
- Meta receives the usual details of your visit if you follow our WhatsApp link, because WhatsApp is a Meta service.
- Google Analytics receives aggregate usage data, and only if you accept analytics cookies.
Some of these providers operate outside India, so your information may be processed abroad. Each is bound to use it only as we instruct. We may also disclose information where the law requires it.
How long we keep it
Enquiries are retained for as long as needed to respond and to keep a reasonable record of what was asked of us, and thereafter for as long as any applicable professional obligation requires. Anti-abuse records expire automatically within hours. Aggregated analytics data is retained without personal identifiers.
We have not yet fixed a single retention period for enquiries, because the right period depends on professional record-keeping duties that should be confirmed for this practice. That is one of the items marked for review above.
Your choices
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. You can withdraw analytics consent at any time by declining cookies. To make a request, write to us using the contact details below.
Security
We take reasonable technical and organisational measures to protect information in our care. No website can promise perfect security, and please do not send confidential or sensitive material through the contact form. Use it to start a conversation, and we will suggest a secure route for the detail.
Contact
Questions about this policy, or requests concerning your information, can be sent to the address on our contact page.